The use of Information and Communications Technology in the public sector will improve service delivery in the sector, bringing government closer to the people, the Managing Director, Chams Plc, Mr. Demola Aladekomo, has said.
He said this while announcing the implementation of the Chams-aided residents’ identification programme by the government of Anambra State.
Aladekomo, said the move would boost service delivery in the areas of health, welfare and transportation, among others.
The project being executed by Chams, he explained, would enable the government of Anambra State to provide better public services at less cost to residents across rural and urban areas of the state.
Aladekomo said, “The utilisation of information and communication technology to improve service delivery in the public sector in Nigeria will make governance inclusive – bringing it closer to the people.
“It implies improved access to public service and drastic reduction in the high incidence of fraud and wastage often associated with public sector welfare programmes.”
Aladekomo stated that, globally, governments were investing in meeting the identity management needs at city, state and regional levels.
He added, “It provides exceptional opportunity to cut capital and recurrent administrative costs, while also protecting citizens such as pensioners by making it difficult for dishonest persons to steal their benefits.
“It is a welcome development that Anambra is at the forefront of heralding access to improved public services through e-government channels.”
The Deputy Managing Director, Chams, Mr. Olufemi Williams, also said, “The ongoing implementation of residents’ identity management programmes by Anambra State will enhance the ability of the state government to make short, medium and long-term plans for the benefit of their people.
“Upon completion, the state government will no longer depend on sketchy data in their bid to formulate and implement policies, projects and programmes because the number of people to cater for across sectors, and in rural and urban areas is known.”
According to Williams, adoption of resident identity management programme by state governments will ensure appropriate allocation of resources to various sectors of a state economy in a manner that meets the real needs of residents of the state.
“For instance, using data from its resident identity management project, a state government will be able to classify neighbourhoods based on their population, thereby making adequate provision for public utilities in each neighbourhood based on the number of residents,” he said.
The Lagos State Government had also invested in an ongoing residency registration project with the aim of enhancing economic planning through the use of accurate population data in the formulation and implementation of public service policies.